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Quality Improvement & Audit Information

Quality Improvement Resources

Source	Description	Information
Centers for Medicare & Medicaid Services (CMS)	OASIS Implementation Manual with Chapter 8 Item-by-Item Tips	Link to CMS
QIES Technical Support Office (QTSO)	OASIS Questions and Answers-Responses from CMS	Link to QTSO
OASIS Certificate and Competency Board	OASIS Questions and Answers-Responses from CMS not yet on QTSO Website	Link to OASIS
Medicare Quality Improvement Community	Toolkits for home health publicly-reported outcomes and best practice intervention packages from Home Health Quality Improvement National Campaign to Reduce Avoidable Rehospitalizations	Link to QualityNet

Recovery Audit Contractors’ (RAC) Resources

Source	Description	Information
Connolly Consulting, RAC for Region C	Website has place to submit agency contact information, a sample of their correspondence to agencies, and a list of approved issues for audits	Contact Information Toll-free: 1-866-360-2507 Fax: 203-529-2995 Email Website
Centers for Medicare & Medicaid Services	Overview of RAC Program	Link to CMS
	RAC Frequently Asked Questions	Link to FAQs
	RAC Demonstration Project Evaluation Results	Link to Demo
	Transcript of April 8, 2009 CMS Open Door Forum Call	Link to Transcript
Wachler & Associates, PC Healthcare Law Practice	Recovery Audit Contractors and Medicare Audits: Successful Strategies for Defending Audits article	Link to Wachler & Associates
Holland & Hart Healthcare Law Practice	Fighting Statistical Sampling in RAC Medicare Audits Two-part article	Link to Holland & Hart Link to Holland & Hart

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